Scheduling with Us

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Virtual Visit?

Request in Visit Reason when scheduling. 

Please schedule with your name as it appears on your insurance card. 

 

If you need an appointment sooner than what is available, send a portal note and we will do our best to fit you in.

​New Patients: 
  • Schedule two 30 minute blocks back to back with Dr Bell.

  • Your visit will be 50  minutes.

  • After scheduling you will get email forms that must be sent back to get a visit confirmation.

  • Your visit is not officially booked until you get an email confirmation.

  • We are not able to accept new patients with Cigna and Aetna

Well Child Visit
  • With vaccines schedule two 30 minute blocks back to back

  • Your visit will be 50 minute.

  • No vaccines schedule 30 minutes

  • Your visit will be 25 minutes

  • If you don't know if shots will be given schedule two 30 minutes

  • We will adjust from within the office

All Other Visits
  • Schedule a 30 minute block.

  • Your visit will be 25 minutes long unless other noted.

  • We can no longer offer annual exams with issues in our longer 60 minute block as insurers will not pay us for this time.

Virtual Visits

  • Visits by default are in person.

  • To have a virtual visit you must request it in your visit note when scheduling.

  • You will receive an appointment reminder with a link to join the telehealth visit room after an appointment is scheduled.

  • You will be sent another link one hour before your scheduled visit time. 

  • If you forget to request a virtual appointment when you schedule (no links on your appointment reminders) send us a message no later than 24 hours before your visit. We will be happy to change it to a virtual visit. 

  • If it is less than 24 hours before your visit and you forgot to request a virtual visit, please plan to have an in person visit. 

  • We do have a 24 hour late cancellation fee. 

Tips that Help
Premera and Regence insurance
  • Are listed as BlueShield Premera and Blue Shield Regence

  • Enter the 3 letters before your member ID

Copy of your insurance card
  • You will be sent a form in your email before every visit.

  • Send a picture (front and back) of your insurance card every time you change your insurance.

  • If you are unsure if we have your current insurance, please send a picture just in case.

Virtual Visits

  • Visits are automatically scheduled as in person visits. 

  • Request a virtual visit in your visit note when scheduling.

  • Your appointment reminders will have a link for your telehealth visit. 

  • If they do not, it means you are not scheduled for a virtual visit.

  • You can change to a virtual a minimum of 24 hours before your appointment by sending us a note. 

  • If it is less than 24 hours, please arrive at our clinic for your visit. 

Cancelling an Appointment​
  • You can no longer cancel your own appointments. Please send us a message if you need to cancel..

Tidbit Tips
  • If questions please note it in the visit note.

  • If you can't get it to work pick any insurance and enter any number and note you did this in the visit note.

7701 15th Ave NW 

Seattle, WA  98107

Email - info@ballarddocs.com

Fax - 206-297-5930

© 2020 by Ballard Neighborhood Doctors.